Will you send me a substitute product if the one I have ordered is not available?

We do our best to ensure that we have a wide range of products available every day, but sometimes we run out of some products. If we run out of any products that you have ordered we will try to replace them with the same products but in a different pack size or quantity.

You will only be charged for the products you have ordered and we will never replace unavailable products with products of a lower value or smaller pack size.

If we are unable to supply any products, including an alternate, you will not be charged for the unavailable products.

Feedback and Knowledge Base